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Glossary

The words, in plain English.

139 terms from websites, search, social media, branding and advertising, each defined in a sentence or two and linked to the guide or service that explains it in full.

A

Accessibility

Designing so people with different abilities can use the product.

Appears in UI/UX Design

Ad group

A set of related keywords and the ads written for them.

Appears in How to Plan a Google Ads Campaign for Lead Generation

Analytics

Tools that show how many people visit a site and what they do there.

Appears in Small Businesses

App

An add-on that gives a store extra features, such as reviews or subscriptions.

Appears in Shopify Development

Aspect ratio

The proportion of an image's width to its height, such as square or portrait.

Appears in Graphic Design

Attribution

Working out which channel deserves credit for a result.

Appears in Digital Marketing

Average order value

The average amount spent per order. It is often used to judge the effect of bundles and upsells.

Appears in E-commerce Website Development, D2C & E-commerce Brands

B

Backup

A saved copy of a website that can be restored if something goes wrong.

Appears in Website Maintenance & Optimization

Block editor

The visual editor, also called Gutenberg, where pages are built from blocks of content.

Appears in WordPress Development

Brand architecture

How a company's brands, products and services relate to one another.

Appears in Branding & Visual Identity

Brand identity

The name, logo, colours, type and voice that make a company recognisable.

Appears in Startups

Brand kit

A collection of a brand's logos, colours and typefaces, ready to use.

Appears in Graphic Design

Brand positioning

How a business is different from its competitors, in the mind of its audience.

Appears in Branding & Visual Identity

Brand voice

The consistent way a brand sounds in its posts, replies and captions.

Appears in Social Media Marketing, Branding & Visual Identity

C

CAC

Customer acquisition cost: what it costs, in total, to win one customer.

Appears in Startups, D2C & E-commerce Brands

Caching

Storing a ready-made copy of a page so it loads faster.

Appears in Website Maintenance & Optimization, How to Improve Website Speed: Find What Is Slow, Then Fix It

Call to action

A clear prompt for the next step, such as contacting you.

Appears in Digital Marketing, Social Media Marketing, Small Businesses

Campaign

The top level, where you set the budget, location, language and goal.

Appears in How to Plan a Google Ads Campaign for Lead Generation

Canonical tag

A line in a page that tells search engines which version is the main one when similar pages exist.

Appears in SEO

Cart abandonment

When a shopper adds items to the cart but leaves without paying.

Appears in E-commerce Website Development

CDN

A content delivery network: servers around the world that deliver a site's files faster.

Appears in Website Maintenance & Optimization

Child theme

A theme that inherits from another, so changes survive when the parent is updated.

Appears in WordPress Development

Click

One visit from a search result to your page.

Appears in How to Set Up Google Search Console and Google Analytics

Click-through rate

The share of recipients who clicked a link in the message.

Appears in Email Marketing for a Small Business: How to Get Started

CMS

A content management system: the tool your team uses to edit pages without writing code. WordPress is one.

Appears in Website Design & Development, WordPress vs Next.js: Which Should Your Website Use?

Collection

A group of related products, such as a category or a seasonal range.

Appears in E-commerce Website Development, Shopify Development

Colour palette

The set of colours a brand uses, with rules for where each goes.

Appears in Branding & Visual Identity, What Is Brand Identity? The Parts, and How They Fit Together

Community management

Replying to comments and messages and keeping conversations going.

Appears in Social Media Marketing

Company page

The business's own page, separate from any person's profile.

Appears in LinkedIn Marketing

Connection and follower

A connection is a two-way link between people. A follower sees someone's updates without connecting.

Appears in LinkedIn Marketing

Content calendar

A schedule of what will be posted, where and when, planned ahead.

Appears in Social Media Marketing

Content delivery network (CDN)

A network of servers that delivers your files from a place close to each visitor.

Appears in How to Improve Website Speed: Find What Is Slow, Then Fix It

Contrast

The difference in brightness between text and its background.

Appears in Graphic Design

Conversion

The action you want a visitor to take, such as an enquiry or a purchase.

Appears in Digital Marketing, Performance Marketing, How to Plan a Google Ads Campaign for Lead Generation

Conversion rate

The share of visitors who complete a purchase.

Appears in E-commerce Website Development, Startups, D2C & E-commerce Brands

Conversion rate optimization

Improving a page so more visitors take the action you want.

Appears in UI/UX Design

Core Web Vitals

Google's measures of real-world page experience: loading speed, responsiveness and visual stability.

Appears in Website Design & Development, SEO, Website Maintenance & Optimization

Cost per conversion

What you spend, on average, to win one conversion.

Appears in How to Plan a Google Ads Campaign for Lead Generation

CPA

Cost per acquisition: what it costs to win one conversion.

Appears in Performance Marketing

CPC

Cost per click: what each click costs you.

Appears in Performance Marketing

Crawling

When search engines follow links to discover pages.

Appears in SEO

CTR

Click-through rate: the share of people who saw an ad and clicked it.

Appears in Performance Marketing

Cumulative Layout Shift (CLS)

How much the layout jumps around while the page loads.

Appears in How to Improve Website Speed: Find What Is Slow, Then Fix It

Custom post type

A kind of content beyond pages and posts, such as portfolio items or events.

Appears in WordPress Development

Customer lifetime value

The total a customer is expected to spend with you over time.

Appears in D2C & E-commerce Brands

D

D2C

Direct-to-consumer: selling to customers directly, without a retailer in between.

Appears in D2C & E-commerce Brands

Deliverability

Whether your messages reach the inbox instead of the spam folder.

Appears in Email Marketing for a Small Business: How to Get Started

Design system

A set of reusable styles and components that keeps a product consistent.

Appears in UI/UX Design

Domain name

Your website's address, such as yourbusiness.com.

Appears in Small Businesses

Double opt-in

A sign-up method where a new subscriber confirms their address from a first email.

Appears in Email Marketing for a Small Business: How to Get Started

E

Engagement

Likes, comments, shares and clicks on your content.

Appears in Digital Marketing, Social Media Marketing, LinkedIn Marketing

F

Framework

A set of tools developers build on, such as Next.js, instead of starting from nothing.

Appears in WordPress vs Next.js: Which Should Your Website Use?

Funnel

The path people take from first hearing about you to becoming a customer.

Appears in Digital Marketing, Startups

G

Google Search Console

A free tool that shows how your site appears in Google search and flags problems.

Appears in Small Businesses

Guidelines

The document that records all of the above and how to apply it.

Appears in What Is Brand Identity? The Parts, and How They Fit Together

H

Hashtag

A tagged topic that helps people find related posts.

Appears in LinkedIn Marketing

Headless

A setup where the content is stored in one place and shown by a separate front end.

Appears in WordPress vs Next.js: Which Should Your Website Use?

Hosting

The service that stores your website and delivers it to visitors.

Appears in Website Design & Development, Small Businesses

HTTPS

The secure connection that protects data between a visitor and your site. Browsers warn visitors when it is missing.

Appears in Website Design & Development

I

Imagery

The style of photographs, illustrations and icons that fit the brand.

Appears in What Is Brand Identity? The Parts, and How They Fit Together

Impression

One showing of a post or ad to one person.

Appears in Digital Marketing, Performance Marketing, How to Set Up Google Search Console and Google Analytics

Impressions

How many times a post was shown.

Appears in Social Media Marketing, LinkedIn Marketing

Indexed

Stored by Google, so the page can appear in results.

Appears in How to Set Up Google Search Console and Google Analytics

Indexing

When a search engine stores a page so it can appear in results.

Appears in SEO

Information architecture

How content is organised and labelled so people can find it.

Appears in UI/UX Design

Interaction to Next Paint (INP)

How quickly the page responds when someone taps or clicks.

Appears in How to Improve Website Speed: Find What Is Slow, Then Fix It

Inventory sync

Keeping stock numbers accurate across the store and any other place you sell.

Appears in E-commerce Website Development

K

Key event

An action you have marked as a result, such as an enquiry.

Appears in How to Set Up Google Search Console and Google Analytics

Keyword

A word or phrase people type into a search engine. Keyword research finds the ones that matter to your business.

Appears in SEO

Keyword match type

A setting that controls how closely a search must resemble your keyword for the ad to appear.

Appears in How to Plan a Google Ads Campaign for Lead Generation

KPI

A key performance indicator: a number you track to judge progress towards a goal.

Appears in Digital Marketing

L

Landing page

The page a person arrives on after clicking an ad.

Appears in Performance Marketing, Startups

Largest Contentful Paint (LCP)

How long the biggest visible element, often a photograph or a headline, takes to appear.

Appears in How to Improve Website Speed: Find What Is Slow, Then Fix It

Layouts and templates

Ready-made formats for documents, posts and presentations.

Appears in What Is Brand Identity? The Parts, and How They Fit Together

Liquid

The template language Shopify themes are written in, used to customise how pages are built.

Appears in Shopify Development

Logo lockup

A fixed arrangement of the logo mark and the name.

Appears in Branding & Visual Identity

M

Marketplace

An online platform where many sellers list products, such as a large retail site.

Appears in D2C & E-commerce Brands

Metafield

A place to store extra information about a product or page, beyond the standard fields.

Appears in Shopify Development

MVP

A minimum viable product: the simplest version of a product that real users can try.

Appears in Startups

N

Name

What the business is called. It should be easy to say, spell and remember.

Appears in What Is Brand Identity? The Parts, and How They Fit Together

Negative keyword

A word you exclude so the ad does not appear for unrelated searches.

Appears in How to Plan a Google Ads Campaign for Lead Generation

Newsletter

A recurring series of articles that followers can subscribe to on LinkedIn.

Appears in LinkedIn Marketing, Email Marketing for a Small Business: How to Get Started

O

Open rate

The share of recipients who opened a message. It is an estimate, and often overstated.

Appears in Email Marketing for a Small Business: How to Get Started

Organic

Visits and engagement you earn without paying for ads.

Appears in Digital Marketing, Social Media Marketing

Organic traffic

Visitors who arrive from unpaid search results.

Appears in Startups

P

Page builder

A plugin that lets editors design page layouts visually, beyond the block editor.

Appears in WordPress Development

Payment gateway

The service that securely takes and processes a card or wallet payment.

Appears in E-commerce Website Development, Shopify Development

Personal profile

An individual's page. Founders and team members often post from theirs as well as from the company page.

Appears in LinkedIn Marketing

Plugin

An add-on that gives the site a feature, such as forms, SEO tools or bookings.

Appears in WordPress Development, Website Maintenance & Optimization, WordPress vs Next.js: Which Should Your Website Use?

PPC

Pay-per-click: advertising where you pay when someone clicks your ad.

Appears in Performance Marketing

Product feed

A structured file of your products that other services, such as ad platforms, can read.

Appears in E-commerce Website Development

Product-market fit

When a product clearly meets a need that enough customers have.

Appears in Startups

Prototype

An interactive mock-up people can click through before it is built.

Appears in UI/UX Design

Q

Quality Score

A Google Ads rating of how relevant your ad, keywords and landing page are.

Appears in Performance Marketing, How to Plan a Google Ads Campaign for Lead Generation

Query

The words a person typed into the search box.

Appears in How to Set Up Google Search Console and Google Analytics

R

Rebrand

A significant change to a brand's identity or position.

Appears in Branding & Visual Identity

Reels and short video

Short, vertical videos that platforms such as Instagram promote to people beyond your followers.

Appears in Social Media Marketing

Referral

A visit that came from another website.

Appears in How to Set Up Google Search Console and Google Analytics

Render-blocking resource

A file the browser must load before it can show the page.

Appears in How to Improve Website Speed: Find What Is Slow, Then Fix It

Responsive design

A design that adjusts its layout to the screen it is shown on, from phone to widescreen.

Appears in Website Design & Development, Small Businesses

Retargeting

Showing ads to people who have already visited your website.

Appears in Performance Marketing

Retention

Keeping existing customers buying.

Appears in D2C & E-commerce Brands

ROAS

Return on ad spend: the revenue earned for every unit spent on advertising.

Appears in Performance Marketing, D2C & E-commerce Brands

ROI

Return on investment: what you earn compared with what you spent.

Appears in Digital Marketing

S

Safe area

The part of a design kept clear of edges, so nothing important is cropped.

Appears in Graphic Design

Search intent

What a person actually wants when they search: to learn, compare, find a place or buy.

Appears in SEO

Security patch

An update that fixes a known vulnerability.

Appears in Website Maintenance & Optimization

Segment

A smaller group within the list, such as past customers, who get a more relevant message.

Appears in Email Marketing for a Small Business: How to Get Started

Self-hosted WordPress

WordPress.org software that you or your developer install on hosting you control.

Appears in WordPress Development

SEO

Search engine optimization: making a website easier for search engines to understand and for people to find.

Appears in Small Businesses

SERP

The search engine results page: what a person sees after they search.

Appears in SEO

Session

One visit to your site, made up of one or more page views.

Appears in How to Set Up Google Search Console and Google Analytics

Sitemap

A file that lists the pages of a site so search engines can find them.

Appears in SEO, How to Set Up Google Search Console and Google Analytics

SKU

A stock keeping unit: the unique code for each product or variant you sell.

Appears in E-commerce Website Development

Staging site

A private copy of the website used to test changes before they go live.

Appears in Website Design & Development

Storefront

The part of the store that customers see and use, as opposed to the admin.

Appears in Shopify Development

Structured data

Code that describes a page's content in a standard way so search engines can understand it.

Appears in SEO

Style guide

A document that sets out how the identity is to be used.

Appears in Branding & Visual Identity

T

Template

A reusable layout that keeps new posts consistent.

Appears in Graphic Design

Theme

The design template that controls how the storefront looks and is laid out.

Appears in Shopify Development, WordPress Development

Thought leadership

Content that shows what a person or company knows, not just what it sells.

Appears in LinkedIn Marketing

Time to first byte

How long the server takes to start sending the page.

Appears in How to Improve Website Speed: Find What Is Slow, Then Fix It

Typography

The typefaces a brand uses and how they are set.

Appears in Branding & Visual Identity, Graphic Design, What Is Brand Identity? The Parts, and How They Fit Together

U

Unsubscribe

A recipient's choice to leave the list. Every marketing email should make it easy.

Appears in Email Marketing for a Small Business: How to Get Started

Uptime

The share of time a website is available to visitors.

Appears in Website Maintenance & Optimization

Usability testing

Watching real people use a design to find where they struggle.

Appears in UI/UX Design

User journey

The steps a person takes to reach a goal on your site or product.

Appears in UI/UX Design

UX and UI

UX is how a website feels to use. UI is how it looks. [UI/UX Design](/services/ui-ux-design) covers both.

Appears in Website Design & Development

V

Variant

A version of a product, such as a size or colour, with its own price and stock.

Appears in Shopify Development

Vector and raster

Vector graphics scale without losing quality. Raster images are made of pixels.

Appears in Graphic Design

Voice

How the brand sounds in words: formal or friendly, brief or detailed.

Appears in What Is Brand Identity? The Parts, and How They Fit Together

W

Wireframe

A simple page layout, without colour or images, used to agree the structure before design begins.

Appears in Website Design & Development, UI/UX Design

#

404 error

The message shown when a page cannot be found.

Appears in Website Maintenance & Optimization

Keep reading.

Definitions help, but a worked example helps more. The guides walk through each subject step by step, and the free tools let you try it.

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Questions, answered.

Where do the glossary definitions come from?

Each definition is written once, on the Domeq service page or guide that uses the term, and gathered here automatically. The entry names every page where the term is explained, so you can read more in context.

Are these definitions specific to Domeq?

No. They explain how each term is generally used in web design, search, social media, branding and advertising. Where Domeq does something in a particular way, the linked service page says so.

How often is the glossary updated?

It grows whenever a service page or guide adds a term. Because it is built from those pages, it cannot fall out of step with them.

Can I suggest a term to add?

Yes. Send the term through the contact page or by email, and say where you met it. If a good explanation is missing from the site, we will add one to the page that fits best.

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