Terms and Conditions

01 About these terms

This website is operated by Domeq Solutions Private Limited (“Domeq”, “we”, “us”). By using the site you accept these terms. If you do not accept them, please do not use the site.

Nothing on this website is an offer capable of acceptance. A working relationship begins only when we have both agreed a written scope and you have confirmed it.

02 Our services

We provide website design, development and ongoing management; LinkedIn profile and company page management; and supporting marketing services including paid media, SEO, content and creative.

• The exact scope of any engagement is set out in your proposal, not on this website.
• Descriptions and prices on this site are indicative and may change without notice.
• We do not perform cold outreach or automated messaging on your behalf as part of the LinkedIn service.

03 Retainers, notice and cancellation

• Retainers run on a monthly cycle and renew automatically unless cancelled.
• Either side may cancel with thirty days’ written notice, taking effect at the end of the notice period. There is no lock-in.
• Work already delivered and the current month remain payable.
• One-off project work, such as a new website build, is governed by the payment schedule in its own proposal and is not covered by the monthly notice period.
• Unused hours or deliverables in a monthly retainer do not roll over.

04 Fees, payment and taxes

• Fees are as stated in your proposal. Prices shown on this website are starting points, not quotations.
• Invoices are payable within the period stated on the invoice.
• All fees are exclusive of GST and any other applicable taxes, which are charged additionally at the prevailing rate.
• Third-party costs — advertising spend, hosting, domains, plugin or software licences, stock assets — are passed through at cost and are your responsibility unless the proposal says otherwise.
• We may pause work on materially overdue accounts after giving you notice.

05 What we need from you

We can only work at the pace you enable. You agree to:

• Give us the access, information and approvals the work requires, within a reasonable time.
• Ensure anything you supply — copy, images, logos, data — is accurate and something you have the right to use.
• Nominate one person who can give approvals and make decisions.
• Keep your own backups of anything you consider business-critical.

Delays caused by late access, late approvals or missing material may extend timelines and are not a basis for a refund.

06 Who owns what

• You own the deliverables. On full payment, all rights in the websites, content, designs and creative we produce specifically for you transfer to you.
• You own the accounts. Domains, hosting, advertising accounts, analytics and social profiles are registered in your name from the outset. We hold access, not ownership.
• We keep our own tools. Frameworks, internal templates, code libraries and processes we developed before or outside your engagement remain ours. You get a perpetual licence to use them as embedded in your deliverables.
• Third-party licences stay third-party. Fonts, plugins, themes and stock assets remain subject to their own licences.
• Unless you ask us not to, we may describe the work and show it in our portfolio.

07 Confidentiality

Each of us will keep the other’s non-public information confidential and use it only for the engagement. This does not apply to information that is already public, that we knew beforehand, or that we are legally required to disclose. It continues after the engagement ends.

08 Third-party platforms

Our work depends on platforms we do not control — LinkedIn, Google, Meta, Shopify, WordPress, hosting providers and others.

We are not responsible for their outages, policy changes, algorithm changes, pricing changes, or for any suspension or restriction of your accounts by them. We will help you respond, but we cannot guarantee an outcome.

09 What we do and do not promise

We promise to perform the services with reasonable skill and care, and to tell you honestly how the work is going, including when it is going badly.

• We do not guarantee specific rankings, reach, engagement, leads, revenue or return on investment. Anyone who does is guessing.
• Figures shown on this website are illustrative unless expressly stated otherwise.
• This website is provided on an “as is” basis, without warranties of any kind to the fullest extent the law allows.

10 Limitation of liability

Nothing in these terms excludes liability for fraud, wilful misconduct, or anything else that cannot lawfully be excluded.

Subject to that, our total liability arising out of any engagement is limited to the fees you paid us in the three months before the claim arose. Neither side is liable for indirect or consequential loss, including lost profits, lost revenue, lost data or loss of goodwill.

11 Termination

Either of us may terminate immediately if the other commits a material breach and fails to fix it within fifteen days of being told about it in writing.

On termination we will hand over the work completed and paid for, transfer or relinquish access to your accounts, and invoice for anything outstanding.

12 Governing law

These terms are governed by the laws of India. The courts at New Delhi, India have exclusive jurisdiction over any dispute, though we would always rather resolve things by talking first.

13 Changes to these terms

We may update these terms from time to time; the date at the top shows when. Changes apply from the date they are published. Terms already agreed in a signed proposal are not affected.

14 Contact

Questions about these terms: drishti.maheshwari@domeqsolutions.com.